1. CONSULTATION OUR PROCESS

Our team will visit your home to determine the current state of cleanliness. From here, we will work with you to establish your custom cleaning plan and the number of hours required. We will also discuss any additional services you may benefit from.

2. INITIAL CLEAN OR DEEP CLEAN

Depending on your initial assessment, a deep clean may be the first step in establishing your ongoing cleaning routine. If it's not required, we will get straight on to your usual cleaning plan.

Following this first clean, we will discuss with you any amendments that may be required for your plan.

3. MAINTENANCE

Your cleaning plan is now underway and you are a step closer to a beautiful, sparkling office or home and an easier life.

Our supervisors continuously monitor our cleaning teams to ensure the plan continues to meet your expectations, and we can adjust this at any time to suit any additional needs.

1. Our Standard General Office Cleaning Task List

ENTRANCE/RECEPTION

• Reception counters dusted and fingerprint removed
• Pictures and art deco dusted
• Glass cleaned
• Phones and computers wiped down
• Table tops dusted and polished
• Vacuum carpet/mop tiles
• Rubbish bin emptied

TOILETS/WASHROOMS

• Toilets cleaned and sanitized
• Mirrors polished
• Countertops cleaned and sanitized
• Soap and towel dispensers wiped down
• Floors mopped
• Rubbish bin emptied
• Sinks cleaned and taps shined

KITCHEN AREA

• Table and Countertops wiped down
• Taps and sinks cleaned and shined
• Refrigerator wiped down
• Microwave wiped down
• Cabinets dusted or wiped
• Wall outlets wiped and sanitized
• Tables, benches, and chairs wiped down
• Rubbish bin emptied

QUARTERLY DEEP CLEAN (Extra service)

• Hygienic treatment and valeting of computer screens, base units and telephone equipment
• Wash and wipe dry all skirting boards, Flick dust windowsills and ledges above normal hand height
• Deep clean of all hard surface areas, to include tiles and partition
• Deep clean of sanitary ware and Sanitization of toilets and washrooms

GENERAL OFFICES AREAS

• Desks dusted
• Carpets vacuumed/tiles moped
• Filing cabinets wiped down
• Window sills wiped down
• Phones and Computers wiped down
• Door glass cleaned
• Bookcases/book spines dusted
• Light fixtures dusted or wiped down
• Rubbish bin emptied

2. Standard End of Tenancy Task List

End of Tenancy and One-off Cleaning

Standard cleaning package (free of charge) includes steaming and disinfection (carpets, floors, and any other surfaces, excluding walls and ceilings).

Based on our personal experience, we have designed a thorough task list for our end-of-tenancy cleaning services and deep/spring cleaning services that will cover every inch and corner of your home. Our task list and quotations have been based on providing a high level of personalised and efficient service, which we are confident will provide you with total satisfaction and value for money.

Below is our standard task list that the cleaners complete on a one-off basis. However, if you wish, you can prepare your own list of requirements for the visit. This task list will help you in preparing your own cleaning list.

KITCHEN

• cleaning and polishing all cupboards and drawers inside and out, remove stains, marks, dirt, and fingerprints*
• clean the fridge and freezer inside and out,*
• clean the hubs and oven outside*
• clean the microwave inside and out, remove stains and marks where possible
• clean and wash all tops and surfaces, polish where necessary
• clean the extractor over the cooker*
• clean and wash the sink, *remove limescale and polish
• clean and wipe the door, remove marks and fingerprints where possible
• dust lamp shape and light switches where possible
• hovering and mopping the floor (if not carpeted)
• steam cleaning of tiles and floors making it germ-free (charged extra)

BATHROOM/TOILET

• clean and disinfect toilet seat inside and out, toilet bowl inside and out, polish where necessary
• clean and wash the bathtub(shower cabin), polishing the tabs
• clean and wash the tiles and between the tiles, *remove limescale
• polishing mirrors and glasses
• clean and wash all tops and surfaces, polish where necessary
• clean the cabinets inside and out (if there are any)
• clean and wash the sink, polish the taps
• hovering and mopping the floor
• clean and dust the fan (if possible)
• clean and wipe the door, remove marks and fingerprints
• steam cleaning of tiles and floors to remove stubborn dirt and kill germs (charged extra)

LIVING ROOM/DINNER

• clean and wipe down doors and the door frame
• any furniture outside only – *inside on request and additional time may require to take the belongings out and place them in after cleaning them
• any sofas will be vacuumed, the cushions will be lifted and vacuumed underneath*
• move light furniture (if possible), vacuum underneath and behind
• clean and wipe skirting boards
• clean and wipe and radiators
• dust picture frames and lamp shapes
• clean and wipe light switches, remove fingerprints and dirt

BEDROOMS

• clean and wipe wardrobes and drawers outside, inside of wardrobes can only  be done if requested during booking  as extra time will be required to take belongings out of the wardrobes, clean inside, and put them back
• dust and polish all tops and surfaces
• wipe picture frames and lamp shapes
• clean and wipe skirting boards
• clean and wipe light switches, remove fingerprints and dirt
• hovering and mopping the floor where necessary

ALL ROOMS

• clean and wipe skirting boards
• dust picture frames
• clean the doors and the door frames, clean and polish the handle of the doors
• dust lamp shapes
• clean and wipe light switches, remove fingerprints and dirt
• dust and wipe window blinds
• clean and polish picture
• clean rails and banisters
• *clean around fireplace and radiators
• polish mirrors and glasses
• we will clean the windows inside only (if you require window cleaning outside, an extra charge will apply)
• clean the window frames and window sills
• dust Venetian blinds.

HALLWAY AND STAIR CASE

• clean and wipe down doors and the door frame
• clean and wipe skirting boards
• clean and wipe and radiators
• dust picture frames and lamp shapes
• clean and wipe light switches, remove fingerprints and dirt
• clean the windows inside only
• clean window frames and window sills

END OF TENANCY CLEANING

Prices below are approximate; the actual price can vary based on the condition of the property,

time, and date of the service required. Deep carpet clean is an additional service.

STUDIO FLAT

from £160

STUDIO CLEAN FLAT, DEEP CARPET CLEAN*, FLAT APPLIANCES (outside)

1 BED FLAT

from £190

 1 BED, 1 BATH, KITCHEN, HALLWAY, LIVING AREA, DEEP CARPET CLEAN*, APPLIANCES (outside)

2 BED FLAT/HOUSE

from £220

2 BED, 1 BATH, KITCHEN, HALLWAY, LIVING AREA, DEEP CARPET CLEAN*, APPLIANCES (outside)

3 BED HOUSE

from £270

3 BED, 1 BATH, KITCHEN, HALLWAY, LIVING AREA, DEEP CARPET CLEAN*, APPLIANCES (outside)

4 BED HOUSE

from £340

4 BED, 1 BATH, KITCHEN, HALLWAY, LIVING AREA, DEEP CARPET CLEAN*, APPLIANCES (outside)

5 BED HOUSE

from £390

5 BED, 1 BATH, KITCHEN, HALLWAY, LIVING AREA, DEEP CARPET CLEAN*, APPLIANCES (outside)

6 BED HOUSE

from £430

 6 BED, 1 BATH, KITCHEN, HALLWAY, LIVING AREA, DEEP CARPET CLEAN*, APPLIANCES (outside)

* Deep cleaning - additional service

*Appliances inside - additional service

The prices will differ if you have additional bathrooms/kitchens/sitting areas/dining rooms/conservatories or extra rooms. 
The prices will differ depending on the materials we will have to provide and the equipment required to complete the job.

Why are prices "from"? The price depends on the state of the property and the time we will have to spend going through the cleaning process. In some cases, an additional service is required. 

You will know the price before we start, so there will be no surprises at the end or after our work is finished.

End of Tenancy Cleaning Checklist

End of Tenancy and One-off Cleaning

Standard cleaning package (free of charge) includes steaming and disinfection (carpets, floors, and any other surfaces, excluding walls and ceilings).

STUDENT ACCOMMODATION houses, additional fees apply for extra work:

-Cleaning or steaming mattresses 
-Extra toilets (standard price including one toilet only)
-Carpet or upholstery cleaning (deep washing or steaming)
-Kitchen cupboards inside out
-Ovens cleaning
-Dishwasher or washing machine cleaning
-Fridge and freezer inside out
-Microwaves
-Windows inside and out cleaning 
-Any extra rooms like TV areas, Utility rooms, garages etc.
-Walls cleaning
-Any outside work like patio, gardens etc.
-Moving heavy furniture

This is what can be included as part of our end of tenancy cleaning service:

Kitchen

Clean of work surfaces; units, cupboards, drawers, fixtures and shelves; tiles; internal windows, doors, and skirting; sink and taps; bins; mirrors, pictures and glass; light fixtures and fittings; cobwebs removed. Carpets hovered and hard flooring cleaned.

Bathroom

Clean of bath and shower; toilet; sink and taps; tiles; mirrors, pictures, and glass; extractor fan, light fixtures, and fittings; visible pipes and plumbing; internal windows, doors, and skirting; units, cupboards, drawers, fixtures and shelves; cobwebs removed. Carpets hovered and hard flooring cleaned.

Bedroom

Clean of furniture; mirrors, pictures, and glass; internal windows, doors, and skirting; light fixtures and fittings; cobwebs removed. Carpets hovered and hard flooring cleaned.

Living Room

Clean of units, cupboards, drawers, fixtures, and shelves; TVs and electronic equipment; furniture; mirrors, pictures, and glass; internal windows, doors, and skirting; light fixtures and fittings; cobwebs removed. Carpets hovered and hard flooring cleaned.

Stairs and Hallways

Clean of units, cupboards, drawers, fixtures, and shelves; furniture; mirrors, pictures, and glass; internal windows, doors, and skirting; light fixtures and fittings; cobwebs removed. Carpets hovered and hard flooring cleaned.

Optional Extras

As optional extras you can add appliance cleaning and carpet cleaning for a full end of tenancy clean.

General

Cleaning Tasks marked with an asterisk can take twice the time to perform. Please allow plenty of time when such tasks are required of the cleaner. Cleaning of Venetian blinds, inside the oven, furniture, and certain appliances needs to be specifically agreed on during booking, as they take considerably longer time to complete and the quote may differ.

(Wall cleaning is not included in end of tenancy cleaning).

Before you choose another company, check their task list or checklist.

Health and Safety:

For health and safety reasons, cleaners

• are not allowed to work at heights or outside your property.
• Cleaners are not allowed to work with volatile chemicals or in such environments.
• Cleaners are not allowed to clean electrical items unless they are switched off from the mains.
• Cleaners are not allowed to provide personal hygiene or clean human waste.
• Cleaners are not allowed to lift heavy objects or furniture.

Please, if you are unsure of any task, contact us to discuss the task before instructing your cleaner. 
Please feel free to discuss any other requirements which we might not have covered in this list, as our list is comprehensive but not exhaustive of all household chores or needs, as we understand that not all households are the same. Please take your time and check our services and FAQs pages.

A cleaner is not a declutterer or organiser (unless they say so).

So, don’t expect us to declutter your home or office. If you want someone to remove the clutter from your house or office, you need to contact a professional service that specialises in that field or speak to us.

Treat your cleaner with respect.

You should be kind and professional to your cleaner. And if they do something wrong, you should try and remain as calm as possible and explain to them what it is you don’t like.

Also, remember that it may take time for a cleaner to learn how you like things done, so don’t be too hard on them if they don’t get the cleaning quite right immediately.

In short, be nice to your cleaner because you won’t get much out of any cleaning session if you’re rude to them.